Shipping policy
YVETTE SHIPPING POLICY
At Yvette, each creation is meticulously crafted and prepared with the utmost care to ensure an unparalleled experience upon arrival. Below, you will find comprehensive details regarding our processing, shipping, delivery, and order tracking.
1. PROCESSING & FULFILLMENT
Each order is carefully prepared and inspected to meet Yvette’s exacting standards. Orders are processed within 2 to 4 business days, excluding weekends and public holidays. Please note that processing times may be extended during peak periods or for bespoke and corporate orders.
Once your order has been processed, it will be shipped via the selected delivery method.
2. SHIPPING DESTINATIONS
Yvette offers international shipping to select destinations worldwide. If your country is not listed among the available shipping options at checkout, we invite you to contact Client Services at contact@yvetteparis.comfor personalized assistance.
3. SHIPPING METHODS & DELIVERY TIMEFRAMES
The estimated delivery timeframe and shipping fees will be calculated at checkout based on the recipient’s delivery address. Yvette offers the following shipping options:
- Standard Shipping | Estimated 5-10 business days
- Express Shipping | Estimated 2-5 business days (availability varies by region)
- White Glove Delivery | Dedicated, bespoke delivery service available for corporate gifting, luxury hospitality orders, or large-scale shipments. Contact Client Services for tailored logistics.
Delivery timeframes are provided as estimates and may be subject to variation due to customs clearance, courier delays, or unforeseen circumstances.
4. DUTIES & TAXES
For all international shipments, any applicable customs duties, import taxes, or additional fees levied by the destination country remain the sole responsibility of the recipient. We recommend consulting with your local customs authority for further details before placing an order.
5. DELIVERY MODIFICATIONS
Can I change my delivery address?
Should you need to amend your delivery address, we encourage you to contact Client Services at contact@yveteeparis.com as soon as possible following order confirmation. Address modifications may only be accommodated within a limited timeframe and are subject to feasibility.
Please note that once an order has been processed for dispatch, we cannot guarantee that an address modification will be possible.
6. ORDER TRACKING
How can I track my order?
Once your order has been shipped, a tracking number will be provided via email, allowing you to monitor your shipment via the carrier’s tracking system.
If you hold a yvetteparis.com account, you may also track your order in the "My Account" section, where real-time updates and estimated delivery dates will be available. Additionally, you may opt-in for SMS notifications to receive alerts when your order is in transit, out for delivery, and successfully delivered.
7. ORDER CANCELLATION POLICY
Once an order has been placed, it is processed swiftly to ensure timely shipment. Should you wish to request an order cancellation, please contact Client Services at contact@yvetteparis.com within 2 hours of order confirmation. While we will make every effort to accommodate your request, cancellations cannot be guaranteed once an order has entered processing.
8. DAMAGED, LOST, OR STOLEN PACKAGES
Damaged Parcels
If your Yvette creation arrives damaged, we kindly ask you to notify us within 48 hours of delivery, providing photographic evidence of both the outer packaging and the product. Our team will assess the issue and offer a suitable resolution.
Lost or Stolen Shipments
Yvette is not responsible for lost or stolen packages marked as “Delivered” by the carrier. However, we will gladly assist in filing a claim with the courier where applicable.
9. MULTIPLE-ITEM ORDERS & SPLIT SHIPMENTS
In the case of multiple-item orders, certain products may ship separately depending on availability or logistical considerations. Customers will receive separate tracking numbers for each shipment where applicable.
10. HOLIDAY & PEAK SEASON SHIPPING DELAYS
During peak seasons and festive periods, order processing and delivery timelines may be extended due to increased demand and courier delays. We recommend placing orders in advance to ensure timely delivery.
11. SIGNATURE REQUIREMENTS FOR HIGH-VALUE ORDERS
For security reasons, Yvette may require a signature upon delivery for high-value orders. Should you wish to waive this requirement, please contact Client Services prior to shipment. By opting out of signature confirmation, the recipient assumes responsibility for the package once marked as delivered.
For any further inquiries regarding shipping, delivery, or order tracking, our Client Services team remains at your disposal at contact@yvetteparis.com
Yvette Paris
A House of Timeless Elegance